We may refuse to collect a large item if it impacts our drivers’ safety or collection operations. To ensure that we can safely and easily pick up large waste items, please:

• Bundle small loose pieces together
• Do not break down or separate large items if possible
• Drain toilets and separate them into two pieces (tank and bowl)
• Ensure there are no sharp edges, nails or screws sticking out of the item
• Remove glass from items, break it down and place it into a sturdy, sealed cardboard box, clearly labelled "broken glass" for collection
• Tie carpeting and linoleum in rolls no more than 1.2 m long and 50 lbs (maximum of 10 rolls per collection)